Frequently Asked Questions

Building a PC is easier than most people think! With the right guidance and tools, anyone can build their own computer. We provide comprehensive guides, video tutorials, and our build calculator to make the process simple. Most first-time builders complete their build in 2-4 hours.

At minimum, you'll need a Phillips head screwdriver. We recommend our PC Building Tool Kit which includes all the essential tools. You'll also need a clean workspace and good lighting. Anti-static wrist straps are recommended but not required.

Our Build Calculator automatically checks compatibility between components. Key things to watch for: CPU socket type matching motherboard, RAM type (DDR4/DDR5), power supply wattage, and case size compatibility.

Both Intel and AMD make excellent processors. Intel typically offers better single-core performance (great for gaming), while AMD often provides better multi-core performance (great for productivity tasks). The choice depends on your specific needs and budget.

For most users, 16GB is the sweet spot. 8GB is sufficient for basic tasks, 16GB is great for gaming and multitasking, 32GB is ideal for content creation and heavy multitasking, and 64GB+ is for professional workstations.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. We also offer financing options for purchases over $500 through our partner lenders.

Most orders ship within 24 hours. Standard shipping takes 3-5 business days, while express shipping takes 1-2 business days. Free shipping is available on orders over $100.

Yes! All our products come with manufacturer warranty. We also offer our 30-day satisfaction guarantee. If you're not happy with your purchase, we'll help you return or exchange it.

You can modify or cancel your order within 2 hours of placing it, as long as it hasn't been shipped yet. Contact our customer service team immediately if you need to make changes.

Yes, we offer price matching on identical products from authorized retailers. Contact us within 7 days of your purchase with proof of the lower price, and we'll match it or refund the difference.

DDR5 is the newer, faster standard with higher bandwidth and lower power consumption. However, DDR4 is still excellent for most users and is more affordable. DDR5 requires specific motherboards (Intel 12th gen+ or AMD AM5), while DDR4 works with most current systems.

Use our Build Calculator to estimate your power needs. Generally, budget builds need 450-550W, mid-range builds need 650-750W, and high-end builds need 850W+. Always choose a reputable brand and 80+ certified unit.

NVMe SSDs are significantly faster than SATA SSDs (up to 7x faster). SATA SSDs are still great for most users and are more affordable. NVMe is ideal for gaming, content creation, and anyone who wants maximum performance.

Liquid cooling isn't necessary for most builds. Air cooling is often sufficient and more reliable. Liquid cooling is beneficial for high-end CPUs, overclocking, or if you prefer the aesthetic. Our build calculator will recommend appropriate cooling solutions.

RTX cards feature ray tracing technology and are newer/more powerful than GTX cards. RTX cards also have DLSS for better performance. For gaming, RTX cards offer better future-proofing, while GTX cards can still handle most games at good settings.

You can reach us through multiple channels: Email at support@wafitechparts.com, phone at (555) 123-4568, or through our contact form. We typically respond within 2-4 hours during business hours.

Yes! We offer comprehensive technical support for all components purchased from us. This includes troubleshooting, compatibility issues, and general PC building questions. We also have a detailed troubleshooting guide on our website.

Contact us immediately if you receive damaged items. We'll arrange a replacement or refund. Take photos of the damage and keep all packaging. We handle all shipping costs for damaged items.

Yes, we offer professional PC assembly services. Our technicians will build your PC, install the operating system, and test everything thoroughly. This service includes a 1-year warranty on the build and free technical support.

Absolutely! Our team of experts can help you choose the perfect components based on your budget, intended use, and preferences. Contact us or use our Build Calculator to get started.